Pricing and Refund Policy Candid GS Pvt Ltd

  1. Security Services

    Central Rates: - The pricing for Security Guards, Armed guards, Supervisor, ASO & SO are as per DGR rates with Central rates of minimum wages revised twice Central Labour commissioner twice a year. Our rates are revised as per the circular of Central Labour commissioner. The statutory components like PF, ESI, Bonus etc are charged to client and paid to respective departments.
    Latest prevalent DGR RATES as on April 2020 are as under
    https://www.dgrindia.com/backend/media/DGR%20Wage%2001%20Apr%202020.pdf
    Latest Central Minimum wages of April 2020 are as under
    https://clc.gov.in/clc/node/645

    State Rates:-In tenders and contracts of state government we follow the states rates as published by state Labour commissioner revised twice a year. The statutory components like PF, ESI, Bonus etc are charged to client and paid to respective departments.
    Refund rule: - Since the billing is done after one month of deployment and as per attendance duly certified on our app as well as client there are no changes of false billing and hence no refund is required. In case of any discrepancy the bills are amended by mutual consent and client pays as per the actual duty performed.
    However, if we fail to provide the promised service or staff no bills are generated and fines if any as per agreement clause are paid to client by us withing 5 to 7 working days.

  2. Disinfection Services (COVID 19)

    Cleaning and Sanitisation services: We charge sanitization services provided using fogging and spraying machine to disinfect the client premises @Re1 /- per Sq Ftcharged in advance as one-time disinfection or regular disinfection (weekly or monthly basis.)

    Refund rule: - 100 percent refund is provided to the client in case of failure to provide the services promised by us withing 5 to 7 working days.

  3. Cash Van services

    Rates charged to clients are as under
    1. Cash van rental =    Rs 25000/- pm
    2. Driver                  =    Rs 10,000/- pm
    3. Armed guard     =    As per contract (Central / State rates)
    4. Loader                =    As per contract
    5. Fuel                    =     @ Rs 12 /km
    6. Extra running    =     As per contract
    7. Extra hour         =     As per contract
    8. Refund Rule: - Since the billing is done after one month of deployment and as per attendance duly certified on our app as well as client there are no changes of false billing and hence no refund is required. In case of any discrepancy the bills are amended by mutual consent and client pays as per the actual duty performed.
    9. However, if we fail to provide the promised service or staff no bills are generated and fines if any as per agreement clause are paid to client by us withing 5 to 7 working days.